Bring your real-world projects and challenges to the table and work collaboratively towards solutions. Each sandbox session last 30 minutes, and attendees will have the opportunity to join 2 discussions. 

Getting Better Results from AI

• Predictable Outcomes from Unpredictable AI: How do you get reliable results from an inherently unreliable system? This session tackles the chaos of non-deterministic AI, sharing tactics to tame its randomness and leverage its power for predictable, high-impact outcomes. Phoebe Korn, Team People
• Best Practices for AI-Assisted Design: Explore how AI is being used in AV design today, from concepting and documentation to validation and iteration, and what separates useful outputs from risky shortcuts. We’ll compare approaches for integrating AI into design workflows while maintaining quality, accuracy, and accountability. Trevor Flynn, Flynn Design Services
• Prompt Engineering: Getting Better Results: Prompt engineering is one of the most practical and misunderstood skills in working with AI. We’ll focus on how structure, context, iteration, and constraints influence AI outputs, and where prompt design can (and can’t) compensate for model limitations. Irina Dymarsky, AVIXA and Leon Malahais, AVIXA
• Virtual Colleagues, Real Results: AI agents are emerging as “virtual colleagues” capable of supporting sales, engineering, and operations with domain-specific expertise. This discussion explores how to design, train, and govern these AI teammates to ensure accuracy, consistency, and real business impact—without losing the human context that drives successful outcomes. Bill Fons, CTI

Applying AI in Real‑World Operations

• Building the AI-Powered Workplace with Microsoft: Chat directly with the Microsoft product team about what’s working—and what isn’t—as your organization moves toward an AI‑powered workplace. Share real‑world challenges and lessons learned around in‑office coordination, modern meeting spaces, and how Microsoft’s workplace tools fit together. Amanda Stewart, Microsoft
• AI & Cloud Management: Tools, Tricks, and the Future of AV Device Control: How are AV teams using cloud management platforms today, and where can AI make the biggest difference? Join this interactive roundtable to share your challenges, successes, and ideas with peers as we discuss what is working, what is changing, and what is still needed. Andrew Gross, Xyte and Steven Hoenig, Legrand
• AI-Powered Troubleshooting Workflows: Bring your support challenges to identify ways AI can support faster, more consistent AV troubleshooting. We’ll discuss where AI meaningfully improves time to resolution, and where human expertise is still essential, and what a realistic, low‑risk AI‑assisted troubleshooting workflow looks like today. Erik DeGiorgi, NetSpeek
• Closing the Hybrid Work Gap with Zoom AI: Connect with the Zoom product team about real workplace challenges many organizations are facing globally, from conversation to cross-functional coordination, and learn how Zoom AI Companion helps close the gaps by automating follow-ups, creating workflows, surfacing insights, and keeping teams aligned. Compare notes with peers on what's working and where AI-powered collaboration can personalize every interaction. Felipe Henao, Zoom and Lance Ford, Zoom

Strategy & Planning: People, Priorities, and What Comes Next

• Fast-Tracking Safe AI Adoption through Responsible Governance: Playing with AI is fun but deploying it responsibly is where the real challenge lies. This roundtable covers how to remove roadblocks while setting guardrails for safe inputs, clear approval processes, and audit trails that support transparency and responsible use. Tim Bailey, Team People and Jack Hobaugh, Brownstein
• AI Readiness & the Human Reality: This roundtable cuts through the AI hype to explore what’s really driving adoption inside organizations today: pressure, fear of falling behind, quiet resistance, and unspoken anxiety about roles and relevance. We’ll talk candidly about shadow AI, trust gaps, and what past technology rollouts can teach us about why people actually use new tools. Sharath Abraham, Jabra
• Strategic AI Planning: Staying Ahead of Customers: Identify and prioritize AI opportunities that actually matter, before customers, competitors, or internal teams force the conversation. Compare approaches for spotting high value use cases, filtering out “shiny objects,” and aligning AI initiatives with real customer needs and business strategy. Julian Phillips, AVI-SPL
• Ask Me Anything: Bring Your AI Questions: This open table discussion is designed for attendees with specific AI questions, fuzzy ideas, or real world challenges they haven’t quite solved yet. Bring what’s on your mind: strategy, tools, workflows, politics, or “is this a good idea?” and work through it with input from peers at the table. Blaine Brown, CTI

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