Cloud management is becoming the backbone of enterprise AV, yet many AV ops teams still juggle fragmented tools, inconsistent naming, and limited visibility. That means slow onboarding, reactive troubleshooting, and painful firmware coordination. This session focuses on easing the shift from on-prem to cloud management without disrupting rooms or creating “forever hybrid” processes.

Using ShureCloud as a practical model, we’ll walk through a phased, hybrid-friendly approach: establish a reliable inventory, standardize naming/ownership, use device health and telemetry to prioritize work, and centralize monitoring and alerts to speed triage and root-cause isolation. We’ll also cover operations topics including role-based access, logging, and update governance so cloud management fits real support workflows. You’ll leave with an actionable path to migrate confidently and run AV like a fleet: measurable, supportable, and scalable.