InfoComm 2021 Health & Safety

InfoComm 2021 Health & Safety

Your safety is our priority.

AVIXA is committed to the health and safety for our exhibitors, attendees, partners and staff amid the COVID-19 pandemic as we prepare for the InfoComm 2021 show in Orlando October 23-29.

We are continuously monitoring recommendations from local health authorities and the Centers for Disease Control and Prevention (CDC) for essential large group meetings and events, and anticipate that changes will be made between now and October.  Please check this page frequently for the latest updates on occupancy levels, PPE & wearing masks, social distancing, cleaning protocols and other important information. 

Thank you in advance for helping to keep our community safe and healthy. We are committed to a great InfoComm 2021 and look forward to seeing you in-person! 

If you have specific questions about our health and safety policies, please email Stuart Weiser at

Page Last Updated: July 26, 2021

Masks are required for all.

Given the surge in cases due to the Delta variant, masks are required to be worn by all individuals, regardless of COVID-19 vaccination status. This includes attendees, exhibitors, vendors, AVIXA staff and other individuals at InfoComm.

What is InfoComm doing and requiring?


Appointment setting with exhibitors via My Show Planner allows for more focused, purposeful meetings, and the use of electronic lead retrieval/digital information sharing will be encouraged.

Designated one-way entry and exit doors to the Exhibit Hall.

Controlled occupancy in InfoComm education rooms.


Shuttle buses will be running at 100% capacity on their normal schedule.

  • Masks are required to ride the shuttle buses.
  • Buses will be sanitized throughout the day.


Regular hand-washing with soap and water will be encouraged with signage throughout the OCCC.

Appropriate hand-washing facilities and additional sanitization stations will be provided at all entry points and at high contact public areas.

Orange County Convention Center Protocols

The Orange County Convention Center (OCCC) has adapted a three-pronged strategy to prioritize your health and safety:

  1. OCCC Operational Procedures and Guidelines: Developed in consultation with Orange County’s Health Department, these data-driven guidelines provide a framework to prevent risk and protect clients, guests and attendees.
  2. Global Biorisk Advisory Council (GBAC) STAR Accreditation: Enables the OCCC to establish and maintain a comprehensive cleaning, disinfection and infectious diseases prevention program to control and minimize risk associated with infectious agents for employees, guests and the surrounding community.
  3. Medical Concierge Program with Orlando Health and Visit Orlando: The first of its kind in the country, providing personalized medical services and resources to all meetings and convention groups holding events at the OCCC through 2020.

3,200 strategic signs will be placed throughout the Orange County Convention Center (OCCC) to remind and encourage safety protocols.

Contactless Onsite Registration

Advance registration is required this year. You cannot register for InfoComm onsite. Please register in advance.

On-site registration terminals are for badge pickup and registration record updates purpose only. 

Show Policies & COVID Self-Declaration Form

  • All personnel are required to accept the InfoComm show policies and sign a COVID Self-Declaration form (which states that you have not received a positive COVID-19 test or have been exposed to COVID-19).

Badge Pickup

  • All personnel must pick up badge in person. Bulk badge pickup will NOT be allowed this year.
  • We will have additional registration counters at the Orlando International Airport (MCO) and select hotels in our room block.

Registration areas to be compliant with the OCCC’s guidelines: 

  • 3 ft. between each registration terminal 
  • Use of single-use disposable styluses for touchscreens 
  • Plexi-glass barriers between visitors and staff


Education Rooms 

The following procedures will be in place for InfoComm education rooms:

  • Seating with ample spacing between attendees
  • Larger meeting rooms to allow for physical distancing
  • Meeting room furniture, surfaces and all equipment will be cleaned and disinfected throughout the day as needed.
  • A room monitor will be assigned to every room.

Exhibit Hall

Booths, Floor Traffic, Networking Areas

  • Separate entry and exits to the Exhibit Hall.
  • It is recommended for exhibitors to have an open designed booth and have the booth sanitized daily.
  • Targeted food & beverage and networking areas will be designated.
  • High-traffic/high-touch areas will be cleaned frequently.

Exhibitor Move-In/Out

  • Targeted move-in and move-out procedures with use of marshaling yard.
  • Service desks will be regulated with health standards.



Please visit our official housing vendor, OnPeak, for information on hotel safety. We encourage you to visit the website of the hotel you have booked for specific information on COVID-19 protocols.

Orlando International Airport (MCO)

  • Onsite COVID-19 testing clinic that will provide a convenient testing opportunity for travelers. Located pre-security on the airport’s third level at the West End of the Main Terminal. Make your reservation here.
  • MCO Traveling During COVID-19
  • All air passengers arriving from a foreign country to the US will need to provide proof of a negative COVID-19 test or documentation of having recovered from COVID-19. Effective January 26, 2021. See more information.
  • Please be aware of traveling restrictions to your outbound destinations. See travel restrictions for each state across the US here.

Shuttle Buses

  • Masks are required while riding the shuttle bus.
  • Busses will be running at 100% capacity. All seats are available.
  • Restrooms are out of service.
  • Touchless hand sanitizer station at each of the bus route locations at the Convention Center.
  • High Touch areas will be wiped down after completion of each trip.
  • Food or beverages of any kind are not allowed on board.


Safety information for other modes of transportation:

Presenting Show Partner


Strategic Show Partners

Blackmagicdesign       Crestron