InfoComm 2021 Health & Safety

InfoComm 2021 Health & Safety

Your safety is our priority.

AVIXA is committed to the health and safety for our exhibitors, attendees, partners and staff amid the COVID-19 pandemic and as we prepare for the InfoComm 2021 show in Orlando October 23-29.

We continue to monitor recommendations from local health authorities, the World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC) for essential large group meetings and events.  In compliance with the health and safety recommendations, we will provide updates on occupancy levels, PPE & wearing masks, social distancing, cleaning protocols and provide access to other important information.  While we anticipate regular updates as a result of the COVID-19 pandemic between now and October, we are working diligently to monitor the situation and provide updates.

Thank you in advance for helping to keep our community safe and healthy. We are committed to a great InfoComm 2021 and look forward to seeing you in October! 

Last Updated: April 27, 2021


What is InfoComm doing and requiring?

Appointment setting via InfoComm's mobile app allows for more focused, purposeful meetings, and the use of electronic lead retrieval/digital information sharing will be encouraged.

  • Limited in-booth traffic 
  • Separate Entry and Exits 
  • Controlled occupancy of public spaces and education and meeting rooms
  • 3,200 strategic signs throughout the OCCC to remind and encourage safety protocols.

The Orange County Convention Center requires face masks to be worn at all times during InfoComm 2021. If you forget your mask or wear a face covering that is not permitted on site, then we will provide you with a replacement mask.

All face masks must:

  • Fully cover the nose and mouth
  • If you are using a face shield you must also wear a face mask.

The following are not permitted:

  • Neck Gaiters
  • Open chin triangle bandanas
  • Face masks with valves, vents, mesh material or holes of any kind.

InfoComm Show Management will consider, on a case by case basis, exceptions to this policy for medical reasons if accompanied by a note from your physician. Please contact Stuart Weiser for more information.

Regular hand washing with soap and water will be encouraged with signage throughout the OCCC.

Appropriate hand-washing facilities or sanitization stations will be provided at all entry points and at high contact public areas.

Orange County Convention Center Protocols

The Orange County Convention Center (OCCC) has adapted a three-pronged strategy to prioritize your health and safety:

  1. Recovery and Resiliency Guidelines: Developed in consultation with Orange County’s Health Department, these data-driven guidelines provide a framework to prevent risk and protect clients, guests and attendees.
  2. Global Biorisk Advisory Council (GBAC) STAR Accreditation: Enables the OCCC to establish and maintain a comprehensive cleaning, disinfection and infectious diseases prevention program to control and minimize risk associated with infectious agents for employees, guests and the surrounding community.
  3. Medical Concierge Program with Orlando Health and Visit Orlando: The first of its kind in the country, providing personalized medical services and resources to all meetings and convention groups holding events at the OCCC through 2020.

Contactless Onsite Registration

Advanced registration is required this year. On-site registration terminals are for badge pickup and registration record updates purpose only. 

Show Policies & COVID Self-Declaration Form

Badge Pickup

  • All personnel must pick up badge in person. Bulk badge pickup will NOT be allowed this year.
  • Additional registration counters at the Orlando International Airport (MCO) and a few hotels in our room block.

Registration areas to be compliant with the OCCC’s guidelines: 

  • 6 ft. between each registration terminal 
  • Use of single-use disposable styluses for touchscreens 
  • Plexi-glass barriers between visitors and staff


Education and Meeting Rooms 

The following procedures will be in place to ensure safe meetings and education sessions: 

  • Seating with ample spacing between attendees
  • Touchless hand sanitizers will be located throughout the show floor.
  • Larger meeting rooms to allow for physical distancing
  • Meeting room furniture, surfaces and all equipment will be cleaned and disinfected throughout the day as needed.
  • A room monitor will be assigned to every room.

Exhibit Hall

Booths, Floor Traffic, Networking Areas

  • One-way traffic patterns 
  • It is recommended for Exhibitors to have an open designed booth and sanitized daily.
  • Food & Beverage and networking areas to be developed with social distancing focus.
  • Eliminate areas where social distancing might prove difficult.
  • Overnight disinfection of show floor and daily high traffic areas.

Exhibitor Move-In/Out

  • Targeted move-in and move-out procedures with use of marshaling yard.
  • Increased security presence on trade show floor during exhibitor move-in.
  • Service desks will be regulated with health standards.



Please visit our official housing vendor, OnPeak, for information on hotel safety. We encourage you to visit the website of the hotel you have booked for specific information on COVID-19 protocols.

Orlando International Airport (MCO)

  • Onsite COVID-19 testing clinic that will provide a convenient testing opportunity for travelers. Located pre-security on the airport’s third level at the West End of the Main Terminal. Make your reservation here.
  • MCO Traveling During COVID-19
  • All air passengers arriving from a foreign country to the US will need to provide proof of a negative COVID-19 test or documentation of having recovered from COVID-19. Effective January 26, 2021. See more information.
  • Please be aware of traveling restrictions to your outbound destinations. See travel restrictions for each state across the US here.

Shuttle Buses

Please allow for additional time to get to and from the Convention Center as shuttles are running at 50% capacity. 

  • Masks are required.
  • The first row of seats are not available.
  • Load rear seats first, moving forward.
  • Restrooms are out of service.
  • Touchless hand sanitizer station at each of the bus route locations at the Convention Center.
  • High Touch areas will be wiped down after completion of each trip.
  • Food or beverages of any kind are not allowed on board.


Other possible modes of transportation include Lyft, Uber, Taxis, and walking.

Presenting Show Partner


Strategic Show Partner