Case Study: Developing a Self-Service AV Portal using APIs and Neural Net Processing

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Case Study: Developing a Self-Service AV Portal using APIs and Neural Net Processing

Thursday, June 09, 2022
IT01
Education Session
CTS: 1
CTS-D: 1
CTS-I: 0
W325-W327
IT and Networked AV
The AV Control Center (AVCC) is a self-service tool that allows all WeWork employees to solve some of the most frequent AV service requests, namely background music volume adjustments and conference room screen share adjustments.
Regardless of manufacturer, AV devices on the network are automatically detected, identified, and stored in a standardized database to easily search and filter by region, territory, building, or even floor. End users access AVCC by web UI which detects their public IP address to know which building they are located in, then the devices detected and identified at that site are shown to the user.
Users can select the devices and easily select API requests that the WeWork AV team has decided are useful. This form of control is typically unavailable to non-admin users because of technical difficulty and the risk of providing full API access to end users. This tool works with any device that has documented network control and provides the "single pane of glass" many leadership teams are in search of.
Speakers
Jacob Robinson, CTS-D, Senior Lead Systems Engineer - WeWork
Marko Markovic, Software Engineering Manager - WeWork
Nick Nienaber, Head of Audio-Visual Experience - WeWork

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