Sustainable Customer Relationships with as-a-Service Business Models
Jun 14, 2023
IT03
Education Session
CTS: 1
W315AB
Business and Project Management
Enterprise IT
Intel’s NUC mini-PCs are at the core of many modern solutions and applications, including in the Unified Collaboration industry: they’re installed in most modern UC rooms, as well as in a variety of other professional audio/video products. Intel, as one of the world’s most innovative tech enterprises, is constantly looking for disruptive technologies to drive its business growth. A significant part of Intel’s strategy is developing new as-a-Service business models and, through them, building sustainable customer relationships. In this session, Brian McCarson, Vice President and GM of the NUC Group at Intel Corporation, and Omer Brookstein, Xyte CEO, will discuss how Intel is adopting new cloud technologies at an accelerated pace, allowing them to introduce new and innovative as-a-Service business models and make data-driven decisions in product roadmaps and sales processes. We’ll also look at how these technologies are being used to empower channel partners and increase customer engagement.
Join us to talk about:
● Opportunities to generate recurring revenue streams with as-a-Service business models
● Using as-a-Service models and capabilities to empower channel partners
● Using a data-based approach to improve sales processes, product strategy, maintenance, and support
● Improving the overall customer experience through cloud-based services
● Achieving sustainability goals through HaaS
Join us to talk about:
● Opportunities to generate recurring revenue streams with as-a-Service business models
● Using as-a-Service models and capabilities to empower channel partners
● Using a data-based approach to improve sales processes, product strategy, maintenance, and support
● Improving the overall customer experience through cloud-based services
● Achieving sustainability goals through HaaS
Learning Objectives
Speakers
- Understand how cloud-based services can meet customer experience requirements
- Explore a data-based approach to improve sales processes, product strategy, maintenance, and support
- Work with channel partners to maintain AV operations