InfoComm 2023


NSCA BizSkills

Jun 13, 2023
Technical Workshop
Business and Project Management
The NSCA BizSkills program is a perfect complement to an integrator’s InfoComm experience because in addition to learning about new products, innovation and technology attendees can pack in reliable and industry-specific business education. NSCA is a non-profit trade association that provides integration companies with business resources and training.
1:30-2:15 PM Plenary – Technology Lifecycle Management Using the Client Journey Tom Leblanc, Executive Director, NSCA Recurring revenue and managed services are the most important trend in our industry today. The shift from Capex to Opex is moving quickly and as-a-service models continue to grow. Meanwhile, the revenue and success for many integration company’s service businesses hinge on the little things. What is your process for communicating updates? How do you handle service tickets? How do you ensure delivering a seamless customer experience? Learn how to become a trusted advisor rather than just another vendor through lifecycle management practices in this integrator-targeted session.
2:30-5:00 PM BizSkills #1 – Finance: Managing Cash and Targeting Profitable Projects Brad Dempsey, CEO, Solutions360 and Joel Harris, President, Solutions360 Cash is the lifeblood of a company. For integrators navigating uncertain market conditions in 2023, it’s essential not just to effectively manage cash flow but to identify key metrics for selecting profitable projects. This integrator-targeted interactive training session will benefit any integration professional with financial responsibility within their company. Learn best practices for creating financial, income, and cash flow statements. Attendees will learn guidelines to facilitate cash flow and important steps for de-risking projects. The financial lessons from this session are evergreen, but they’re also specific to the challenges of integrators battling supply chain and inflation in the current market.
2:30-5:00 PM BizSkills #2 – Project Management: 10 Steps to Preserving Profitability Nadim Sawaya, Principal, Enterprise Performance Consulting It’s no secret that profits are gained and lost based on effective and ineffective project management. This integrator-targeted session walks through 10 project lifecycle steps and how to manage them effectively to enable profitability. This begins with a project preparation plan and runs from sales initiation through project management closeout. Learn how integration project workflows connect to one another. Understand the efficiencies and constraints and how to weed out factors that prevent profitability. Above all, attendees will walk away with a better handle on project management – and a better chance to achieve profits in a challenging market.
Thomas LeBlanc, Executive Director - NSCA
Nadim SAWAYA, Principal - Enterprise Performance Consulting
Joel Harris, President - Solutions360
Brad Dempsey, CEO - Solutions360

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