Let's explore how to build a better workforce through training together. In this session, we will learn how to notice a department's need for training, explore creative approaches, learn how to select the best method for intended learners, and build a sample training program template. This session will start with a review of metrics for companies where training was utilized vs. underutilized. We will cover how to identify department behavior that can be answered with training and share creative types of training as well as how to select the best training for intended learners. This session will also teach building blocks of creating a training program and include sample training program documentation that you can follow throughout the discussion.