As AV and IoT devices with network connectivity increasingly clash with strict IT security policies, finding robust solutions for remote monitoring and maintenance becomes critical. Many devices are now restricted from internet and corporate network access, raising the question: how can we establish remote connections? In this session you’ll learn about security basics, why customers are tightening security on AV devices, standardized ways to connect remotely to those devices, and how we can partner with customers on security instead of trying to find ways around them. 

We’ll cover the fundamentals of security, the reasons behind tightened security measures on AV devices, and standardized approaches for remote connectivity. Learn how to partner with customers on security issues rather than circumventing their policies. You'll gain insights into the security principles driving customer standards on device connectivity and discover various standards and methods for creating remotely-connected environments. Additionally, this session will equip you with the communication skills to engage with customers effectively, finding common solutions that meet both their security needs and your operational requirements.