The Classroom Technology Process Loop: How to Beat, Not Just Meet, Rising Expectations
Maintaining classroom technology in higher education is a daunting task. With expectations and demands rising faster than ever for IT teams, most of our time is spent putting out the metaphorical fire. How can we be everywhere and everything for everyone all at the same time? Until cloning and teleportation technologies are invented, let us focus on what we can control. Through thoughtful and data-driven methods, the AV Technologies team at Pepperdine University has created a self-feeding process loop that guides the 5-person team to effectively manage 200 classrooms across multiple Southern California campuses. While you won't actually be able to be in two places at the same time, you might be able to make it seem like it.