If you just want your AV/UC technology to be invisible, meaning it just works all the time. If you want frictionless workflows and efficient productivity in your organization. This session is for you.

Companies, government agencies, and educational institutions don't measure success in pixels, Dbs, or Mbps. They measure ROI, downtime, tech/room usage, network traffic, security breaches, and other business operations. 

Manufacturers develop software to sell more hardware. Integrators develop software to reduce labor. You need Remote Monitoring and Management (RMM) software that functions like your ITSM platform. RMM software that provides a 360-degree view of your entire AV and UC estate and runs scripts based on different alerts and triggers for automatic remediation and asset management. Plus, RMM software provides critical insights such as device and activity logs, system performance data for troubleshooting, improving purchasing, and device configuration, and space utilization for future workspace planning. Not only does RMM software communicate directly with devices, but it should also integrate with other cloud-based tools, such as ITSM and service ticketing.