Speakers

Alec Maurer is the Director of Experience at Neon, where he leads Customer Support, Customer Growth, Upsell strategy, and all customer rollouts. He works closely with restaurant brands and franchise groups to simplify their tech stack by bringing digital signage, in-store music, and other guest-facing technologies into one platform. Alec has helped scale Neon’s operations across thousands of locations nationwide, driving product adoption and recurring revenue. Known for his hands-on, customer-first approach, he focuses on building systems and experiences that help brands operate more efficiently and deliver better in-store experiences. He brings a practical, execution-focused perspective to digital transformation, with deep experience managing large-scale rollouts and ensuring consistency across multi-location brands. Alec is passionate about helping operators turn technology into a competitive advantage—not a complexity.