Client Success Manager, Control Concepts, Inc.
As a musician with a passion for building relationships, Brittany DiCesare, CTS, Client Success Manager for Control Concepts, brings an affinity for audiovisual technology, an engaging personality, a mature business acumen, and a commitment to success to her role and team within an organization. During her first taste of AV in 2015, Brittany embraced the opportunity to manage technology for her church and was intrigued to learn more about what careers in the AV industry had to offer. It was in 2018, as the Manager of Member Programs with AVIXA, Brittany honed her skills in business operations and team engagement through overseeing nine councils comprised of a cross-section of disciplines and interests, including the highly successful global Women’s Council. These councils not only provided immersion into the audiovisual community and insight into the business relationships of the industry, but they were also critical to member engagement and retention. With a passionate attitude, authenticity, and energetic nature, Brittany is committed to sharing her love for the industry and helping clients succeed through building rewarding relationships. Relationship development, operational efficiency, organizational growth, and contributing to a thriving company culture are some of the special skills that are synonymous with Brittany. When not working, Brittany spends her time engaging with her two little ones, her husband, and her two pups. She enjoys listening to music, catching up on a good book, and playing disc golf with her rambunctious family.