Roopam Jain is a senior analyst and VP of research at Frost & Sullivan, a leading global consulting and research firm. As part of the Connected Work practice at Frost & Sullivan, she has covered collaboration technologies for more than two decades. Her expertise includes market and competitive intelligence, trends analysis, and strategic insights on a broad range of technology sectors including team collaboration, video conferencing and online meetings, and webinars and virtual events as well as understanding user behaviors and challenges surrounding technology adoption.