Ryan Gray, M.Ed., CTS, is Assistant Director of Information Technology Services at Yavapai College based in Prescott, AZ. He holds bachelor’s Degrees in Political Science and Media Arts from Arizona State University and a Master of Education in Educational Technology and Instructional Design from Northern Arizona University. He is a proud AVIXA CTS holder and has numerous manufacturer certifications including the Crestron Masters Certified Programmer and Architect. Ryan serves on the Board of Directors of HETMA, the Higher Education Technology Managers Alliance and is a columnist and contributor to HigherEdAV.com.